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Support
Setup Videos
Download it
This video explains how to download the intelligent transformer app.
Running Time 1:14
Power it On
This video explains how to power up the intelligent transformer.
Running Time: :55
Connect it
This video shows how to connect to the intelligent transformer with the phone app.
Running Time: 1:04
it App Dashboard
This video shows to turn the lights on and off with the app.
Running Time: 0:43
Programming it
This video explains how to program the intelligent transformer.
Running Time: 3:03
Power Meter
This video explains the power meter feature of the intelligent transformer.
Running Time: 0:43
it Settings Screen
This video explains how to personalize each intelligent transformer.
Running Time: 1:52
it Installer Information Screen
This video explores the different options for the installer information screen. Running Time: 0:29
Troubleshooting Videos
Setting up the GPS location
The IT Transformer will give an initial fault light during setup if the GPS location is unknown. To clear this fault light the user needs to connect to the transformer with the app.
Running Time: 1:01
IT Won't Connect
When the IT Transformer holds onto a previous connection, it will not allow a new connection. These are the steps for resetting a transformer to clear any previous connections and establish a new one.
Running Time: 0:56
Alert Code 2: Fixing a Short
The most common reason for an alert code 2 on an IT transformer is a short. This video gives you tips on how to identify and fix the short.
Running Time: 4:51
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